LALLY WELLNESS A DBA of Lally Coaching & Consulting, LLC Mobile IV Therapy | Powered by Mobile IV Nurses
Effective Date: October 01, 2026
1. Introduction
At Lally Wellness, your trust matters. We are committed to protecting your personal information and maintaining transparency about how that information is collected, used, and safeguarded.
Lally Wellness is a DBA of Lally Coaching & Consulting, LLC ("Lally Wellness," "we," "our," or "us").
This Privacy Policy explains how we collect, use, store, share, and protect personal information obtained through our website, contact forms, marketing activities, and customer communication systems.
Lally Wellness operates as an independent subcontractor providing mobile IV hydration services through Mobile IV Nurses.
All patient medical records, clinical documentation, treatment information, medical direction, clinical protocols, and billing records are maintained or managed through Mobile IV Nurses and its affiliated medical providers.
Lally Wellness does not maintain patient medical records or clinical documentation within its own website forms or marketing and customer relationship management systems.
This Privacy Policy applies to personal information collected and managed by Lally Wellness for marketing, customer communications, and other authorized business purposes.
2. Information We Collect
When you complete a Lally Wellness website form, request information, or subscribe to communications, we may collect the following:
- First name
- Last name
- Mailing or service address
- Telephone number
- Email address
- Birthday (month and day only)
This information is collected to communicate with customers, respond to inquiries, provide information about our services, and deliver marketing or promotional communications when authorized.
Birthday Information
Lally Wellness may request the month and day of your birthday to offer personalized birthday greetings, special promotions, and exclusive birthday offers.
Providing birthday information is entirely optional.
We do not collect your birth year through our marketing forms.
Birthday greetings and promotional offers will only be sent through communication channels for which the customer has provided appropriate marketing consent.
Medical Information
Lally Wellness does not collect or store patient medical histories, diagnoses, prescriptions, treatment records, or clinical assessments through its website marketing forms or GoHighLevel customer relationship management system.
Any medical information required for treatment is collected and maintained through the authorized systems of Mobile IV Nurses and its affiliated medical providers.
Customers should not submit sensitive medical information through Lally Wellness marketing forms.
3. How We Use Your Information
Lally Wellness may use information collected through its website and marketing forms for the following purposes:
- Responding to customer questions and inquiries.
- Providing information about available mobile IV hydration services.
- Maintaining customer contact information.
- Communicating business announcements and service updates.
- Sending promotional offers and discounts to customers who have consented to marketing communications.
- Sending birthday greetings and special birthday promotions to customers who have opted in to receive marketing communications.
- Managing customer communication preferences.
- Improving website functionality and customer experience.
- Maintaining records of customer consent and communication preferences.
- Complying with applicable legal and business obligations.
We will not use personal information for materially different purposes without providing additional notice or obtaining consent when required by law.
Providing contact information does not automatically constitute consent to receive marketing text
messages or emails.
4. Mobile IV Nurses and Medical Information
Lally Wellness provides mobile IV hydration services through an independent subcontractor relationship with Mobile IV Nurses.
Mobile IV Nurses and its affiliated medical providers are responsible for applicable medical direction, clinical protocols, treatment authorization, medical documentation, and billing processes.
Patient clinical information and billing records are maintained through systems operated or authorized by Mobile IV Nurses and its affiliated providers.
Lally Wellness uses separate business systems for marketing and customer communications and does not maintain patient medical records within those systems.
Customers seeking access to medical records, requesting corrections to clinical information, or raising questions about medical billing should contact Mobile IV Nurses or the responsible affiliated medical provider.
Clinical information is governed by applicable healthcare privacy laws and the privacy policies or notices of the responsible healthcare providers.
This Lally Wellness Privacy Policy does not replace any legally required Notice of Privacy Practices issued by a healthcare provider.
5. SMS Messaging and Marketing Communications
Lally Wellness offers optional text messaging and email communications to customers who have provided the appropriate consent.
These communications may include:
- Information about mobile IV hydration services.
- Promotional offers and discounts.
- Birthday greetings and exclusive birthday promotions.
- Business announcements and service updates.
- Responses to customer inquiries.
- Appointment-related communications when appropriately authorized.
SMS Consent
Customers may opt in to receive text messages through designated website forms or other approved consent methods.
Where required, consent to receive marketing text messages is obtained separately from consent to receive appointment-related communications.
Providing a telephone number alone does not authorize Lally Wellness to send promotional text messages.
Consent to receive marketing SMS messages is not a condition of purchasing or receiving services.
Message Frequency
Message frequency varies depending on customer preferences, service activity, and the type of communications requested.
SMS Opt-Out
Customers may opt out of text messaging at any time by replying STOP to a message received from Lally Wellness.
For assistance, reply HELP or contact us directly.
Message and data rates may apply depending on your wireless carrier and mobile service plan.
Wireless carriers are not responsible for delayed or undelivered messages.
Email Communications
Customers receiving marketing emails may unsubscribe at any time through the unsubscribe link included in applicable promotional messages.
Customers may also contact Lally Wellness directly to update their communication preferences.
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging opt-in information and consent records will not be sold or shared with unrelated third parties for independent marketing campaigns.
Authorized communication service providers may process customer information as necessary to deliver messages on our behalf, subject to applicable privacy and security requirements.
6. How We Share Personal Information
Lally Wellness does not sell customer personal information.
We may share limited customer information with authorized technology and business service providers when reasonably necessary to operate our website, manage customer contact information, and deliver authorized communications.
These may include:
- Website hosting providers.
- Customer relationship management platforms, including GoHighLevel.
- Authorized email and SMS service providers.
- Other technology vendors supporting our business operations.
- Information may also be disclosed when required or permitted by applicable law, valid legal process, or lawful regulatory obligations.
We do not provide customer contact lists to unrelated businesses for their independent advertising or promotional use.
Customer information is not shared with Mobile IV Nurses for independent marketing purposes merely because Lally Wellness provides services through its network.
Any information exchange necessary for requested services must occur through appropriate authorized processes.
7. Data Security and Protection
Lally Wellness takes reasonable steps to protect the personal information collected through its website and marketing systems.
We seek to use administrative and technical safeguards appropriate to the nature of the information collected, including access controls and authorized service providers.
Access to customer information is limited to authorized individuals who require it for legitimate business purposes.
Although we take reasonable precautions to protect personal information, no method of internet transmission or electronic storage is completely secure.
We cannot guarantee absolute security against every potential risk.
Customers are encouraged not to submit sensitive medical information, financial account details, or other confidential information through general website forms or unsecured messaging channels.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality and improve the visitor experience.
Depending on the technologies enabled, cookies may be used to:
- Understand website traffic and visitor activity.
- Improve navigation and website performance.
- Remember certain visitor preferences.
- Evaluate the effectiveness of website content.
- Support marketing and advertising measurement.
- Identify and address technical issues.
- Cookies are small files stored on your device through your internet browser.
- You may manage or disable cookies through your browser settings.
- Disabling certain cookies may limit the functionality of some website features.
Where required by applicable law, additional disclosures or consent options will be provided for certain analytics or tracking technologies.
9. Your Privacy Rights and Choices
Lally Wellness respects your ability to make informed decisions regarding your personal information.
Subject to applicable law, you may request to:
- Access personal information maintained by Lally Wellness.
- Correct inaccurate contact information.
- Update your marketing communication preferences.
- Withdraw consent for future promotional communications.
- Unsubscribe from marketing emails.
- Opt out of SMS communications by replying STOP.
- Request deletion of certain personal information.
- Ask questions about how your information is collected, used, or shared.
- Exercise other privacy rights available under applicable law.
Certain information may need to be retained to comply with legal requirements, document communication consent, maintain security, or fulfill other legitimate obligations.
Requests relating to patient medical records or clinical information should be directed to Mobile IV Nurses or the responsible healthcare provider.
To submit a privacy-related request, contact us using the information provided in Section 14.
We may take reasonable steps to verify your identity before processing requests involving personal information.
10. Retention of Personal Information
Lally Wellness retains customer contact and marketing information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or comply with applicable obligations.
Customers may request removal from marketing contact lists at any time.
Certain records, including communication consent records, may be retained when necessary for legal compliance or legitimate business recordkeeping.
Medical records and clinical documentation are maintained separately through Mobile IV Nurses and its affiliated medical providers according to their applicable retention requirements.
11. Third-Party Websites and External Links
Our website may include links to websites operated by third parties, including Mobile IV Nurses, scheduling providers, and other business service providers.
These websites may have separate privacy policies, terms of service, and information-handling practices.
Lally Wellness does not control the independent privacy practices of unrelated third-party websites.
We encourage visitors to review the privacy policies of external websites before submitting personal information.
This Privacy Policy applies to personal information collected and maintained by Lally Wellness within the scope described in this document.
12. Children's Privacy
The Lally Wellness website and marketing communications are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 13 through our marketing forms.
If we become aware that information from a child under 13 has been collected contrary to applicable law, we will take appropriate steps to address the matter.
Our birthday promotion program is intended for adult customers who voluntarily provide their birthday month and day and consent to receive promotional communications.
13. Changes to This Privacy Policy
Lally Wellness may update this Privacy Policy periodically to reflect changes in our business operations, communication practices, technology, or applicable laws.
The current version will be available on our website and will display its effective date.
If material changes require additional notice or consent under applicable law, we will provide that notice or obtain the necessary consent.
Customers are encouraged to review this Privacy Policy periodically.
14. Contact Information
If you have questions regarding this Privacy Policy, the personal information we maintain, or your communication preferences, please contact:
Lally Wellness A DBA of Lally Coaching & Consulting, LLC Mobile IV Therapy | Powered by Mobile IV Nurses
Service Area: Oklahoma City Metro Area and surrounding communities, Oklahoma
Questions regarding patient medical records, clinical privacy matters, treatment information, or medical billing should be directed to Mobile IV Nurses or the appropriate affiliated medical provider.
15. Our Commitment to Your Privacy
At Lally Wellness, we believe trust is earned through professionalism, transparency, respect, and responsible business practices.
We are committed to protecting the personal information customers choose to share with us, honoring communication preferences, and maintaining clear boundaries between our marketing activities and the clinical services provided through Mobile IV Nurses.
Your privacy matters, and we appreciate the opportunity to serve you.
